🤝 Resumen Fidelización — Mayo 2026
Renovaciones · Recuperación de Módulo · Recaudo Mes a Mes · Upselling · Mayo 2026
Renovaciones
$156.033.619
75% del recaudo total
Recuperación de módulo
$11.956.102
6% del recaudo total
Recaudo mes a mes
$32.290.551
15% del recaudo total
Upselling
$8.440.500
4% del recaudo total
Total Recaudo Fidelización · Junio 2026
$208.720.772
$126.926.909
Fernanda
$69.837.761
Julibeth
👩💼 Desglose por Asesor
📍 Recaudo por Sede
$194.382.675 atribuido
● Bogotá54%$104.337.984
● Cali21%$41.565.440
● Medellín14%$27.617.040
● Barranquilla9%$17.860.011
● Pereira2%$3.002.200
Tabla Consolidada — Fidelización
Renovaciones · Recuperación · Mes a mes · Upselling
| Concepto / Asesor | Renovaciones | Recuperación | Mes a mes | Upselling | Total |
|---|---|---|---|---|---|
| Fernanda | $106.660.169 | — | $11.926.240 | $8.340.500 | $126.926.909 |
| Julibeth | $49.373.450 | — | $20.364.311 | $100.000 | $69.837.761 |
| Recuperación (sin asesor) | — | $11.956.102 | — | — | $11.956.102 |
| TOTAL | $156.033.619 | $11.956.102 | $32.290.551 | $8.440.500 | $208.720.772 |
Resumen Ejecutivo · Junio 2026
2,585 leads → 1,524 cont (59.0%) → 479 ag (18.5%) → 358 vis → 113 ins → 81 mats
Leads
2,585
+68% vs ant.
Contactados
1,524
59.0% contactab.
Agendas
479
18.5% de leads
Visitas
358
74.7% ag→vis
Inscripciones
113
31.6% vis→ins
Matrículas
81
3.1% L→M
2585
Leads
1524
Contact.
59.0%
479
Agendas
18.5%
358
Visitas
74.7%
113
Inscrip.
31.6%
81
Mats.
71.7%
🚫 Leads Perdidos — Nacional
Leads contactados que no avanzaron en el funnel
755
Total perdidos
29%
% sobre leads
50%
% sobre contactados
| Ciudad | Perdidos |
|---|---|
| ● Bogotá | 188 |
| ● Barranquilla | 113 |
| ● Cali | 91 |
| ● Medellín | 133 |
| ● Pereira | 93 |
| ● Virtual | 137 |
| Total | 755 |
Funnel Nacional
Ag% = Ag/Leads
Leads
2585
2585
100.0%
↓59.0%
Contactados
1524
1524
59.0%
↓18.5% de leads
Agendas
479
479
18.5%
↓74.7%
Visitas
358
358
13.8%
↓31.6%
Inscripciones
113
113
4.4%
↓71.7%
Matrículas
81
81
3.1%
Matrículas por Sede
● Bogotá40
● Virtual15
● Medellín10
● Barranquilla7
● Cali5
● Pereira4
Contactabilidad por Sede
● Pereira72.1%
● Medellín62.6%
● Barranquilla60.8%
● Cali58.3%
● Bogotá57.5%
● Virtual52.2%
Comparativo Nacional
| Sede | Leads | Cont. | Contactab% | Agendas | Ag/Leads | Visitas | Inscrip. | Mats. | Conv L→M |
|---|---|---|---|---|---|---|---|---|---|
| ● Bogotá | 760 | 437 | 57.5% | 172 | 22.6% | 132 | 47 | 40 | 5.3% |
| ● Barranquilla | 334 | 203 | 60.8% | 45 | 13.5% | 35 | 17 | 7 | 2.1% |
| ● Pereira | 229 | 165 | 72.1% | 38 | 16.6% | 24 | 2 | 4 | 1.7% |
| ● Medellín | 398 | 249 | 62.6% | 60 | 15.1% | 48 | 13 | 10 | 2.5% |
| ● Cali | 314 | 183 | 58.3% | 44 | 14.0% | 39 | 12 | 5 | 1.6% |
| ● Virtual | 550 | 287 | 52.2% | 120 | 21.8% | 80 | 22 | 15 | 2.7% |
| TOTAL | 2,585 | 1,524 | 59.0% | 479 | 18.5% | 358 | 113 | 81 | 3.1% |
Pauta vs Orgánico — Leads
1,702
Leads Pauta (66%)
883
Leads Orgánico (34%)
Top Closers Nacionales
Fabián
17 mats.
Erika
15 mats.
Julian V.
11 mats.
Julian L.
8 mats.
Meibys
8 mats.
Esther
7 mats.
Diego
7 mats.
Leads
760
Recibidos
Contactados
437
57.5% de leads
Agendas
172
22.6% de leads
Visitas
132
76.7% ag→vis
Inscripciones
47
35.6% vis→ins
Matrículas
40
85.1% ins→mat
760
Leads
437
Contact.
57.5%
172
Agendas
22.6%
132
Visitas
76.7%
47
Inscrip.
35.6%
40
Mats.
85.1%
🚫 Leads Perdidos — Bogotá
Leads contactados que no avanzaron en el funnel
188
Leads perdidos
25%
% sobre leads
43%
% sobre contactados
Funnel — Bogotá
Ag% = Ag/Leads
Leads
760
760
100.0%
↓57.5%
Contactados
437
437
57.5%
↓22.6% de leads
Agendas
172
172
22.6%
↓76.7%
Visitas
132
132
17.4%
↓35.6%
Inscripciones
47
47
6.2%
↓85.1%
Matrículas
40
40
5.3%
Contactabilidad
437/760
57.5%
Contactados/Leads
✓ 437✗ 323
Leads: Pauta vs Orgánico
541
Leads Pauta (71%)
219
Leads Org. (29%)
👥 Rendimiento de Closers — Bogotá
Visitas = total regional · Ins/Mats del módulo Asesores
132
Visitas
47
Inscripciones (36%)
40
Matrículas (30%)
| Closer | Visitas | Inscrip. | % Vis→Ins | Mats. | % Ins→Mat | % Vis→Mat |
|---|---|---|---|---|---|---|
E Erika | 43 | 15 | 35% | 13 | 87% | 30% |
F Fabián | 35 | 16 | 46% | 13 | 81% | 37% |
S Santiago | 39 | 10 | 26% | 10 | 100% | 26% |
D David | 15 | 1 | 7% | 1 | 100% | 7% |
+ Otros closers | 5 | 0% | 3 | 60% | 0% | |
| Total Bogotá | 132 | 47 | 36% | 40 | 85% | 30% |
Tabla — Conversión por Etapa
Ag% sobre Leads
| Etapa | Total | Conv% | Detalle |
|---|---|---|---|
| Leads | 760 | — | Base |
| Contactados | 437 | 57.5% | Cont/Leads |
| Agendas | 172 | 22.6% | Ag/Leads |
| Visitas | 132 | 76.7% | Vis/Agendas |
| Inscripciones | 47 | 35.6% | Ins/Visitas |
| Matrículas | 40 | 85.1% | Mat/Inscrip. |
Leads
334
Recibidos
Contactados
203
60.8% de leads
Agendas
45
13.5% de leads
Visitas
35
77.8% ag→vis
Inscripciones
17
48.6% vis→ins
Matrículas
7
41.2% ins→mat
334
Leads
203
Contact.
60.8%
45
Agendas
13.5%
35
Visitas
77.8%
17
Inscrip.
48.6%
7
Mats.
41.2%
🚫 Leads Perdidos — Barranquilla
Leads contactados que no avanzaron en el funnel
113
Leads perdidos
34%
% sobre leads
56%
% sobre contactados
Funnel — Barranquilla
Ag% = Ag/Leads
Leads
334
334
100.0%
↓60.8%
Contactados
203
203
60.8%
↓13.5% de leads
Agendas
45
45
13.5%
↓77.8%
Visitas
35
35
10.5%
↓48.6%
Inscripciones
17
17
5.1%
↓41.2%
Matrículas
7
7
2.1%
Contactabilidad
203/334
60.8%
Contactados/Leads
✓ 203✗ 131
Leads: Pauta vs Orgánico
203
Leads Pauta (61%)
131
Leads Org. (39%)
👥 Rendimiento de Closers — Barranquilla
Visitas = total regional · Ins/Mats del módulo Asesores
35
Visitas
17
Inscripciones (49%)
7
Matrículas (20%)
| Closer | Visitas | Inscrip. | % Vis→Ins | Mats. | % Ins→Mat | % Vis→Mat |
|---|---|---|---|---|---|---|
M Meibys | 35 | 16 | 46% | 7 | 44% | 20% |
+ Otros closers | 1 | 0% | 0 | 0% | 0% | |
| Total Barranquilla | 35 | 17 | 49% | 7 | 41% | 20% |
Tabla — Conversión por Etapa
Ag% sobre Leads
| Etapa | Total | Conv% | Detalle |
|---|---|---|---|
| Leads | 334 | — | Base |
| Contactados | 203 | 60.8% | Cont/Leads |
| Agendas | 45 | 13.5% | Ag/Leads |
| Visitas | 35 | 77.8% | Vis/Agendas |
| Inscripciones | 17 | 48.6% | Ins/Visitas |
| Matrículas | 7 | 41.2% | Mat/Inscrip. |
Leads
229
Recibidos
Contactados
165
72.1% de leads
Agendas
38
16.6% de leads
Visitas
24
63.2% ag→vis
Inscripciones
2
8.3% vis→ins
Matrículas
4
200.0% ins→mat
229
Leads
165
Contact.
72.1%
38
Agendas
16.6%
24
Visitas
63.2%
2
Inscrip.
8.3%
4
Mats.
200.0%
🚫 Leads Perdidos — Pereira
Leads contactados que no avanzaron en el funnel
93
Leads perdidos
41%
% sobre leads
56%
% sobre contactados
Funnel — Pereira
Ag% = Ag/Leads
Leads
229
229
100.0%
↓72.1%
Contactados
165
165
72.1%
↓16.6% de leads
Agendas
38
38
16.6%
↓63.2%
Visitas
24
24
10.5%
↓8.3%
Inscripciones
2
2
0.9%
↓200.0%
Matrículas
4
4
1.7%
Contactabilidad
165/229
72.1%
Contactados/Leads
✓ 165✗ 64
Leads: Pauta vs Orgánico
118
Leads Pauta (52%)
111
Leads Org. (48%)
👥 Rendimiento de Closers — Pereira
Visitas = total regional · Ins/Mats del módulo Asesores
24
Visitas
2
Inscripciones (8%)
4
Matrículas (17%)
| Closer | Visitas | Inscrip. | % Vis→Ins | Mats. | % Ins→Mat | % Vis→Mat |
|---|---|---|---|---|---|---|
A Adrian | 24 | 0 | 0% | 0 | 0% | 0% |
+ Otros closers | 2 | 0% | 4 | 200% | 0% | |
| Total Pereira | 24 | 2 | 8% | 4 | 200% | 17% |
Tabla — Conversión por Etapa
Ag% sobre Leads
| Etapa | Total | Conv% | Detalle |
|---|---|---|---|
| Leads | 229 | — | Base |
| Contactados | 165 | 72.1% | Cont/Leads |
| Agendas | 38 | 16.6% | Ag/Leads |
| Visitas | 24 | 63.2% | Vis/Agendas |
| Inscripciones | 2 | 8.3% | Ins/Visitas |
| Matrículas | 4 | 200.0% | Mat/Inscrip. |
Leads
398
Recibidos
Contactados
249
62.6% de leads
Agendas
60
15.1% de leads
Visitas
48
80.0% ag→vis
Inscripciones
13
27.1% vis→ins
Matrículas
10
76.9% ins→mat
398
Leads
249
Contact.
62.6%
60
Agendas
15.1%
48
Visitas
80.0%
13
Inscrip.
27.1%
10
Mats.
76.9%
🚫 Leads Perdidos — Medellín
Leads contactados que no avanzaron en el funnel
133
Leads perdidos
33%
% sobre leads
53%
% sobre contactados
Funnel — Medellín
Ag% = Ag/Leads
Leads
398
398
100.0%
↓62.6%
Contactados
249
249
62.6%
↓15.1% de leads
Agendas
60
60
15.1%
↓80.0%
Visitas
48
48
12.1%
↓27.1%
Inscripciones
13
13
3.3%
↓76.9%
Matrículas
10
10
2.5%
Contactabilidad
249/398
62.6%
Contactados/Leads
✓ 249✗ 149
Leads: Pauta vs Orgánico
243
Leads Pauta (61%)
155
Leads Org. (39%)
👥 Rendimiento de Closers — Medellín
Visitas = total regional · Ins/Mats del módulo Asesores
48
Visitas
13
Inscripciones (27%)
10
Matrículas (21%)
| Closer | Visitas | Inscrip. | % Vis→Ins | Mats. | % Ins→Mat | % Vis→Mat |
|---|---|---|---|---|---|---|
M Manuela | 32 | 3 | 9% | 3 | 100% | 9% |
D Diana | 16 | 3 | 19% | 2 | 67% | 12% |
+ Otros closers | 7 | 0% | 5 | 71% | 0% | |
| Total Medellín | 48 | 13 | 27% | 10 | 77% | 21% |
Tabla — Conversión por Etapa
Ag% sobre Leads
| Etapa | Total | Conv% | Detalle |
|---|---|---|---|
| Leads | 398 | — | Base |
| Contactados | 249 | 62.6% | Cont/Leads |
| Agendas | 60 | 15.1% | Ag/Leads |
| Visitas | 48 | 80.0% | Vis/Agendas |
| Inscripciones | 13 | 27.1% | Ins/Visitas |
| Matrículas | 10 | 76.9% | Mat/Inscrip. |
Leads
314
Recibidos
Contactados
183
58.3% de leads
Agendas
44
14.0% de leads
Visitas
39
88.6% ag→vis
Inscripciones
12
30.8% vis→ins
Matrículas
5
41.7% ins→mat
314
Leads
183
Contact.
58.3%
44
Agendas
14.0%
39
Visitas
88.6%
12
Inscrip.
30.8%
5
Mats.
41.7%
🚫 Leads Perdidos — Cali
Leads contactados que no avanzaron en el funnel
91
Leads perdidos
29%
% sobre leads
50%
% sobre contactados
Funnel — Cali
Ag% = Ag/Leads
Leads
314
314
100.0%
↓58.3%
Contactados
183
183
58.3%
↓14.0% de leads
Agendas
44
44
14.0%
↓88.6%
Visitas
39
39
12.4%
↓30.8%
Inscripciones
12
12
3.8%
↓41.7%
Matrículas
5
5
1.6%
Contactabilidad
183/314
58.3%
Contactados/Leads
✓ 183✗ 131
Leads: Pauta vs Orgánico
208
Leads Pauta (66%)
106
Leads Org. (34%)
👥 Rendimiento de Closers — Cali
Visitas = total regional · Ins/Mats del módulo Asesores
39
Visitas
12
Inscripciones (31%)
5
Matrículas (13%)
| Closer | Visitas | Inscrip. | % Vis→Ins | Mats. | % Ins→Mat | % Vis→Mat |
|---|---|---|---|---|---|---|
E Esther | 39 | 10 | 26% | 5 | 50% | 13% |
+ Otros closers | 2 | 0% | 0 | 0% | 0% | |
| Total Cali | 39 | 12 | 31% | 5 | 42% | 13% |
Tabla — Conversión por Etapa
Ag% sobre Leads
| Etapa | Total | Conv% | Detalle |
|---|---|---|---|
| Leads | 314 | — | Base |
| Contactados | 183 | 58.3% | Cont/Leads |
| Agendas | 44 | 14.0% | Ag/Leads |
| Visitas | 39 | 88.6% | Vis/Agendas |
| Inscripciones | 12 | 30.8% | Ins/Visitas |
| Matrículas | 5 | 41.7% | Mat/Inscrip. |
Leads
550
Recibidos
Contactados
287
52.2% de leads
Agendas
120
21.8% de leads
Visitas
80
66.7% ag→vis
Inscripciones
22
27.5% vis→ins
Matrículas
15
68.2% ins→mat
550
Leads
287
Contact.
52.2%
120
Agendas
21.8%
80
Visitas
66.7%
22
Inscrip.
27.5%
15
Mats.
68.2%
🚫 Leads Perdidos — Virtual
Leads contactados que no avanzaron en el funnel
137
Leads perdidos
25%
% sobre leads
48%
% sobre contactados
Funnel — Virtual
Ag% = Ag/Leads
Leads
550
550
100.0%
↓52.2%
Contactados
287
287
52.2%
↓21.8% de leads
Agendas
120
120
21.8%
↓66.7%
Visitas
80
80
14.5%
↓27.5%
Inscripciones
22
22
4.0%
↓68.2%
Matrículas
15
15
2.7%
Contactabilidad
287/550
52.2%
Contactados/Leads
✓ 287✗ 263
Leads: Pauta vs Orgánico
389
Leads Pauta (71%)
161
Leads Org. (29%)
👥 Rendimiento de Closers — Virtual
Visitas = total regional · Ins/Mats del módulo Asesores
80
Visitas
22
Inscripciones (28%)
15
Matrículas (19%)
| Closer | Visitas | Inscrip. | % Vis→Ins | Mats. | % Ins→Mat | % Vis→Mat |
|---|---|---|---|---|---|---|
J Julian | 28 | 10 | 36% | 6 | 60% | 21% |
D Diego | 38 | 7 | 18% | 4 | 57% | 11% |
M Mariana | 14 | 0 | 0% | 0 | 0% | 0% |
+ Otros closers | 5 | 0% | 5 | 100% | 0% | |
| Total Virtual | 80 | 22 | 28% | 15 | 68% | 19% |
Tabla — Conversión por Etapa
Ag% sobre Leads
| Etapa | Total | Conv% | Detalle |
|---|---|---|---|
| Leads | 550 | — | Base |
| Contactados | 287 | 52.2% | Cont/Leads |
| Agendas | 120 | 21.8% | Ag/Leads |
| Visitas | 80 | 66.7% | Vis/Agendas |
| Inscripciones | 22 | 27.5% | Ins/Visitas |
| Matrículas | 15 | 68.2% | Mat/Inscrip. |
💰 Costos — Eficiencia de Inversión por Sede
Meta Ads + Google Ads · $30.701.440 inversión total · CPAG · CPV · CPI · CPA
● Muy eficiente
● Eficiente
● Medio
● Alto costo
Inversión Total
$30.701.440
Meta + Google
CPAG
$64.095
Inv / Agendas
CPV
$85.758
Inv / Visitas
CPI
$271.694
Inv / Inscripciones
CPA
$379.030
Inv / Matrículas
Ranking por CPA — menor a mayor costo por matrícula
CPAG = Inv/Agendas · CPV = Inv/Visitas · CPI = Inv/Inscripciones · CPA = Inv/Matrículas
| Sede | Inversión | Meta / Google | CPAG | CPV | CPI | CPA ↑ |
|---|---|---|---|---|---|---|
🥇Virtual | $1.125.713 | $713.122 (63%) · Google $412.591 (37%) | $9.381 | $14.071 | $51.169 | $75.048 |
🥈Bogotá | $5.909.150 | $2.843.842 (48%) · Google $3.065.308 (52%) | $34.356 | $44.766 | $125.727 | $147.729 |
🥉Medellín | $6.365.516 | $2.903.050 (46%) · Google $3.462.466 (54%) | $106.092 | $132.615 | $489.655 | $636.552 |
4°Barranquilla | $6.112.228 | $3.091.119 (51%) · Google $3.021.109 (49%) | $135.827 | $174.635 | $359.543 | $873.175 |
5°Cali | $6.199.623 | $3.282.859 (53%) · Google $2.916.764 (47%) | $140.901 | $158.965 | $516.635 | $1.239.925 |
6°Pereira | $4.989.210 | $2.793.597 (56%) · Google $2.195.613 (44%) | $131.295 | $207.884 | $2.494.605 | $1.247.302 |
| 🏆 Nacional | $30.701.440 | $15.627.589 Meta · $15.073.851 Google | $64.095 | $85.758 | $271.694 | $379.030 |
👥 Asesores — Por Etapa
Agendas
479
Visitas
358
Inscripciones
113
Matrículas
81
📅 Agendas (479)
👁️ Visitas (358)
📋 Inscripciones (113)
🎓 Matrículas (81)
📱 Redes Sociales
48 posts · 4 plataformas · CSV real
📊 Overview
🌐 Plataformas
📝 Posts
🏷️ Contenido
⏰ Horarios
💡 Insights · Junio 2026
Alertas
2
Oportunidades
4
Hallazgos
2
Acciones
5
🚀 Plan de Acción